Chidimma Uchegbu
Over 3,600 students who previously registered with digital-only banking platforms have successfully received their backlog of upkeep payments after updating their details to conventional commercial bank accounts on the Nigerian Education Loan Fund, NELFUND, Portal.
Director of Strategic Communications at NELFUND, Mrs. Oseyemi Oluwatuyi, stated this in a statement on Friday, announcing the commencement of the upkeep disbursements to student beneficiaries who have updated their bank account details from digital wallet platforms to commercial bank accounts.
Oluwatuyi noted that the move will resolve earlier disbursement delays.
The fund appreciated the patience and understanding of all affected students during this period, adding that their resilience and cooperation have made this progress possible.
On the next steps for students still awaiting upkeep payment, she advised students who are yet to receive their upkeep payments and are still using digital wallet accounts to raise a support ticket via the official NELFUND portal to request access for updating their bank details.
She added that alternatively, students may report through the IT office of their institution, which will compile and forward all related cases to NELFUND for resolution.
“NELFUND remains committed to ensuring that no eligible student is left behind. This resolution process is part of our broader effort to enhance the efficiency, transparency, and student-centered delivery of our support services.
“We urge all students to continue engaging only through official NELFUND channels, and to assist peers who may require help navigating the update process.
Once again, we thank you for your patience and support as we continue working to deliver a more inclusive and reliable student loan experience,” the statement read.
